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【情景商务英语】003电话英语（一）
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A:Hello, thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?
B:Hello. __(1)__,Ms.Jenkins,Please.
A:Just a moment.__(2)____ May I tell her who is calling?
B:This is Bill Burton from Milford Insurance,__(3)___
A:Thank you,Mr.Burton.Can you please hold for a moment? __(4)__
B:No problem.
A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.
Would you like to leave a message for her?
B:Yes,please have her return my call when she returns to the office.__(5)__;she can reach me at my office number,635-8799.
A:I'm sorry,__(6)___
B:No problem,my office number is 635-8799,Tell her to ask for__(7)___ 31.
A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?
B:Yes,and I represent Milford Insurance.
A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.
B:Thank you very much.
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