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【情景商务英语】004电话英语(二)
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A:Hello,Pasadena Inn, this is Sandy, __(1)__?
B: __(2)__
A:I can help you with that. what date would you like to make a reservation for?
B:We'll be arriving May 12th ,but __(3)__
A:Oh,I'm sorry sir, __(4)__The person you need to speak with is Tony Parker, __(5)__ Unfortunately, he's not here right now. Can I take your name and number and have him get back to you?
B: __(6)__
A:He'll be out all afternoon, he might not be able to return your call until tomorrow, Will that be alright?
B:Yes.I suppose.My name is Sam Darcy. __(7)__
A:Could you please spell your last name for me?
B:Sure. It's D-A-R-C-Y.
A:Okay. Mr Darcy,and your phone number is 660-843-3233?
B:That's 3235.
A:Sorry! 3235. Great. I'll have Tony call you first thing tomorrow morning.
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