【BEC中级】回复投诉信_英语听力练习mp3下载-经济-沪江听力酷

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【BEC中级】回复投诉信

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BEC VANTAGE 听力训练啦，希望对备考的同学们有所帮助。

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Hello, Fred. It's Jean here.
Hi, Jean.
---1---
Really? What's the problem?
Well, she's referring to a computer course in PowerPoint on the 25th April. Two people from her company Hollers and Fry were on the course.
I think you mean on the 26th actually. The 25th was a Sunday.
Oh, OK.Anyway, you know about it?
Well, i wasn't here. ---2--- Is that what they're complaining about?
Well, that's one thing. I didn't know you added the time back on. That's useful to know. And it's also because of a room change or something.
OK. Well, that's because of them sending two people. ---3---
So that sounds like their fault. OK. And this last thing I'm less concerned about.
What's that?
Oh, she says my staff inform me that the approach of the trainer was to let participants "discover" solutions to problems rather than being told what to do.
I'm sorry, Jean, ---4---
I know. I understand. Don't worry. That's all I need to know. I'm sure I can sort it out. Thanks., Fred.
Bye.