【在美国】6 高质量的服务_英语听力练习mp3下载-生活-沪江听力酷

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【在美国】6 高质量的服务

听力简介：

原汁原味故事，风趣实用英语。
通过常见的生活场景，听写重点单词，学习美国地道的常用词汇。
（资料来源：《Drew和Nancy的美国生活英语》大连理工大学出版社）

〖Service Quality〗
<听写方式: 填空, 一空一词, 不用带数字序号>
The reporter continues her interview with Lo.
A: Now, what about the quality of service at this hotel? Did you find the ____1____ friendly and helpful?
B: Yes, the quality of service here is excellent. I've spoken with many employees here and I found them all very nice and willing to help.
A: Could you give some examples?
B: Sure! The ____2____ at the ____3____ ____4____ was very friendly and made me feel welcome here. She helped arrange a ____5____ to bring my big heavy suitcase up to my room.
A: What about the service response to complaints? Did you ever have any extra requests or problems with your room?
B: Yes, actually. My television remote wouldn't work and I forgot a toothbrush. The front desk was very responsive to my requests and sent people up to my room in no time at all. I was very impressed.
A: What about the ____6____ here? Did you take advantage of their services ever?
B: Yes. Last night I spoke with the ____7____ and she recommended a fantastic restaurant that was a short ____8____ ride away. Also, she recommended some tourist sites to me that I plan on visiting today! In fact, I'd like to get going so I can ____9____ the crowds!
A: Understandable, Mr...
B: Wang. Lo Wang.
A: Can I ____10____ you on that?
B: Oh yes, you certainly can.

<友情提示>
若页面过长造成听写不便，在听写框的右上角点击“弹出答题纸”即可。
每期听写的重点单词会存放在翻译稿里，可在听写完后查看。
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